Serial Number Conversion


Accessing Device Functions

Use this function to set the serial number of the device. Setting the serial number is only required if the device firmware has been updated to make the device touch-settable, and it was not previously touch-settable. (If the device is already touch-settable this procedure is not necessary.)

Type the serial number of the device in the Crestron Serial Number field, exactly as it appears on the sticker that is pasted on the unit (not the ZA or ZK number). In newer models the serial number is a 7-digit number not beginning with 60 or 65 that may have letters.

As you type the serial number, this will automatically generate the Touch-Settable ID (TSID).

Click Change to to set the serial number (and TSID), then click OK to exit.